Managers Hire Too Big Staffs
Bruce Payne of Bruce Payne Associates argues offices overstaff by about 20 percent, wasting millions in clerical costs. He cites examples from IBM Xerox Chase Manhattan Bank and a large insurer where streamlining and incentive bonuses boosted productivity and cut payroll.
MENTIONED IN THIS ARTICLE
Bruce Payne
New York
Bruce Payne Associates, Inc
IBM
Xerox
Chase Manhattan’ Bank
Germany
England
Yugoslavia
Payne
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