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Texting enters crisis negotiations in police work
Kalamazoo police negotiator Andres Wells used text exchanges with a gas station robber in 2011 to defuse a volatile standoff. The suspect pressed for truth about his girlfriend while Wells adapted to this new form of communication, delaying a gunfire outcome.
MENTIONED IN THIS ARTICLE
Andres Wells
Wells
Annie
Kalamazoo, Mich
U.S
Jesse Cook
Cook
New York State
Darcy Wells
Buffalo
N.Y
Erie County Sheriff’s Deputies
Gregory Savage
FBI
Red Bank, Tenn
Tim Christol
Christoll
Kalamazoo