E-retailers prepare to keep shoppers year round
Americans spent heavily online during the holidays and e retailers moved to keep buyers returning in 2000. Firms tout improved service and personalized offers while emphasizing customer loyalty over broad advertising. Executives note on time delivery, added perks, and targeted discounts as key to repeat business.
MENTIONED IN THIS ARTICLE
New York
Ken Cassar
Jupiter Communications
Amazon.com
Peter Schwab
Ernst & Young
Ford shows 24-7 concept vehicles merging tech and transit
Ford unveils a trio of boxy 24-7 concept vehicles with podlike shape and iMac inspired dashboards. Each model features a wide video projection screen, computer style customization, and voice controls for radio Internet and videophone functions. Chrysler meanwhile debuts four closer to current cars with bold sheets and strong engines.
MENTIONED IN THIS ARTICLE
Detroit
Ford Motor Co
Chrysler
DaimlerChrysler AG
Ford
Apple Computer
J Mays
Ford and GM strike online partnerships with Yahoo and AOL
DETROIT AP Ford Motor Co and General Motors Corp unveiled new Internet alliances aimed at selling and servicing vehicles online. GM will use AOL's Auto Channel to let AOL's 20 million members shop for GM cars with sales at GM dealers. Ford joined with Yahoo! to offer online services for its owners as executives tout a shift to a more digital business model.
MENTIONED IN THIS ARTICLE
Ford Motor Co
Detroit
Jacques Nasser
General Motors Corp
America Online
AOL
Yahoo
Jac Nasser
Ford
Fox Cox deal signals shift in channel control
ATLANTA AP A standoff between Cox Communications and Fox TV could reshape who controls home channel lineups amid looming digital TV. Cox refused to add two Fox channels during upgrades, affecting 400000 Cox subscribers in Cleveland Texas and Virginia suburbs of Washington. Fox offered free access to NFL playoffs The X Files and Ally McBeal in exchange for adding Fox Sports World and FXM Fox Movie Channel to Cox systems. Experts warn the dispute may set a trend as digital capacity expands. Cox says digital space is finite and prioritizes existing commitments. Industry analysts note other providers have accepted similar terms and link free broadcast access to added channels. The deal ends with uncertain details on whether the new channels will join basic or premium packages.
MENTIONED IN THIS ARTICLE
Atlanta
Texas
Washington
Homer Simpson
Fox Mulder
Cox Communications
Fox Television
David Bohmer
DePauw University
Cox
Fox
Cleveland
D.C
Virginia
East
Orange County
Calif
Phoenix Fox
Tom Tyrer
Time Warner
Comcast
At&t
ABC
ESPN2
NBC
CNBC
Money people kept public face of sacred devotion
In New York, the AP notes that money people at insurance companies, brokerages, and banks used to project warmth through numbers and public demeanor during business hours to convey that money in their care was treated with sacred devotion.
MENTIONED IN THIS ARTICLE
New York
Office vanity and gadgets boost status in brisk season
A chuckling critique of office behavior notes executives display status through documents and laptops. Eric Miller and Jim Griffen advise carrying papers, using computers to look busy, and keeping a messy desk to signal hard work, while avoiding calls on voicemail. Jonathan Pond weighs spender versus saver impulses with quiz questions.
MENTIONED IN THIS ARTICLE
Jim Griffen
Jim
Aertus Investment Management
Also Mentioned on This Page
Sandeep Chugani
Diamond Technology Partners
Toysrus.com
eToys
Andersen Consulting
Electronics Merchant 800.Com
SmarterKids.com
Jerry Lohse
University of Pennsylvania
Wharton School of Business
Deborah Schwartz
RedEnvelope.com
Bethesda
Nasser
Wal-Mart Stores Inc
Kmart Corp
Mays
Tom Gale
Plymouth
Gale
Cowboys
Mark Washburn
Whitesboro
Ellen East
Tyrer
Bohmer
Jennifer Reif-Cohen
Merrill Lynch
Forthofer
Eric Miller
Donaldson
Lufkin & Jenrette
Jonathan Pond
A. Saks Fifth Avenue
B. Saks Stock
This is just the beginning! Our collection holds over 300 years of history, including rare newspapers, obituaries, marriage records, birth records, and so much more—most of which you won’t find anywhere else!