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Newspaper
The Chronicle Telegram
Location
Elyria, Ohio, United States of America
Date
Apr 25, 2001
Page
14
Outlines broad knowledge in computer hardware software and electrical equipment. Highlights computer repair installation and assembly, processor design, and testing. Emphasizes customer service, teamwork, decision making, problem solving, and time management for effective IT support and collaboration.
ikmat Chedid of Lorain County Community College directs the computer maintenance and networking program, with four degree options and evolving coursework. He notes a 100 percent enrollment rise in seven years, ongoing updates, and a strong job market for networked and repair skills. He also leads community efforts to bridge the digital divide through grants, seminars, and donated Pentium-class computers.
Career guidance noting most occupations demand a four year bachelor’s degree while some do not. It says a minimum of two to four years of work related skill knowledge or experience is usually required for these occupations.
The Joint Center for Policy Research report Information Technology Skills from 2001 highlights essential IT worker competencies. Core abilities include communication, customer service orientation, teamwork, thinking skills, personal characteristics, flexibility and adaptability, and self learning skills as premium assets.
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