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Productivity in services the future says Beckett
John R Beckett an authority on service industries argues that efficiency gains in services depend on a merger with manufacturing He cites teaching surgery via video tapes barbering and auto repair with diagnostic tools and mass transit thinking to raise output He says one on one service will persist but many tasks can gain scale even in service sectors
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John Cunniff
Srt
Sera
United States
John R. Beckett
Beckett