Negative online reviews reshape business responses and policy
New York analysts say negative reviews offer actionable feedback for improvement. Owners like Jeff Gates and Jim Turner treat reviews as diagnostic tools while managing public relations. Courts and lawmakers consider protections for reviewers. some firms sue over posts, but success is rare.
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New York
Yelp
TripAdvisor
Google
Jeff Gates
Boston
Gates
Aquitaine
Gaslight Brasseri
Jim Turner
Turner's Seafood
Melrose
Salem
Massachusetts
Turner
House
Senate
Opera Bracelets
Cindy Battisti
Opera
Battisti
Profes
Stocks edge lower as tech leads activity in quiet session
U.S. stocks slip modestly with tech firms in focus as Facebook Facebook shares fall after ad video length concerns and Yahoo drops on data breach disclosures. Twitter jumps on sale talks while Alphabet and Salesforce movers soften as oil and currencies show small moves.
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New York
Facebook
Yahoo
Twitter
Standard & Poor
Wall Street Journal
Verizon
CNBC
Salesforce
Google
Alphabet
UPS tests drones for remote package delivery in Marblehead
UPS joined with CyPhy Works to fly a three mile route over the Atlantic to deliver an inhaler to Children's Island in Marblehead Massachusetts. The test aims to identify where drones add value within UPSs network while regulators refine rules for commercial drone use.
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Marblehead
Mass
UPS
CyPhy Works
Atlantic Ocean
Children’s Island
John Dodero
Helen Greiner
iRobot
CyPhy
Greiner
United Parcel Service Inc
Atlanta
Wal-Mart
Amazon.com
CyPhy Works Inc
Danvers
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California
Brandon Gerson
Hudson Allergy
Shirley George Frazier
Frazier
Paterson
New Jersey
Darnell
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Gerson
South End
THE
Associated Press
U.S
New York Mercantile Exchange
U.s.treasury
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Goldman Sachs
QA Am Electric Power
Ashland Oil
American Express
Alta Group Inc
Bob Evans
Ostens
Coca Cola
Kinder
Enton Vance OH Muni Trust
Philip Morris Int, Inc
Pfizer, Inc
Hsbc Holdings Pic
Enron Mobile Corp
Ruby Tuesday, Inc
General Electric
Sears Holding Corp
Travelers Co. Inc
Kroger
Nike
Limited
Home Depot
Lowes Companies Inc
Deluxe Corp I
Nisource
Honeywell Int'l
Park National
Johnson & Johnson
HV Bancshares
McDonald's
Peoples Bancorp
Rocky Brands, Inc
Staples
Pre
Sonic Corp
Tricon Global
Por Ge
Wendy's
United Health Care Group
Quidel Corp
Wal-Mart Stores
ATAT
Wells Fargo
Financial Network
James S. Karageorge
Brandu
O Desperna
East State Street
P.O. Box
Aliens
James Karageorge.com
Td Wells Fargo Advisors Financial
Wall Street
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