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Trust Is Key To Understanding Others In Communication
Mary Rouse reports on Donovan Ochs of the University of Iowa urging trust as essential for credible, effective dialogue. He outlines how trust forms from perceived competence, balanced power, and emotional openness, and offers concrete steps to reduce defensiveness and build a supportive climate in workplace and daily interactions.
MENTIONED IN THIS ARTICLE
Mary Rouse
Iowa City
Donovan Ochs
University of Iowa Center For Labor and Management
Ochs
U of I
Odhs