Bank trains machine tellers to be polite
New York report on Wachovia Bank training NCR automatic tellers to be courteous and patient. After careful messaging and user friendly prompts the machines handled 4300 transactions in their first month without complaints. Training emphasized simple English and clear actions to avoid misinterpretation. Impulsive young men were frequent offhour users seeking extra cash for weekends.
MENTIONED IN THIS ARTICLE
Bank
New York
UPI
Wachovia Bank & Trust Co
Winston-Salem
N.C
Wachovia
NCR
Little People Convention Opens in Miami Beach
Nick Poisson from Guntersville Alabama joins about 400 others at the Little People of America convention in Miami Beach theme Think Big at the Barcelona hotel. Poisson, a sports equipment store manager, says locals stare as a circus freak, but at the gathering he finds belonging. Dennis Binion, a fourth grade teacher, says he and peers face medical issues yet feel valued by students who see him on their level.
MENTIONED IN THIS ARTICLE
Miami Beach
UPI
Nick Poisson
Guntersville
Ala
Poisson
Barcelona Hotel
Dennis Binion
Kirkwood outlines capital expenditures at Kirkwood Community College
Kirkwood plans a five year capital program funded by the Area Ten levy totaling about 4.95 million dollars. Eleven high priority projects total roughly 4.4 million with 560 thousand for contingencies. Major items include Benton Hall learning resources center up to 1.5 million and a 1.375 million mechanics building. The plan relocates operations from rented Cedar Rapids facilities and moves welding from Linn Hall. Funding comes from a 20.25 cent per thousand property tax levy renewed at five year intervals to avoid bonds.
MENTIONED IN THIS ARTICLE
Kirkwood Community College
Selby Ballantyne
Kirkwood
Area Ten
Ballantyne
Benton Hall
Rockford Road
Cedar Rapids
Linn
Also Mentioned on This Page
Fareway Meats — Counter Fresh Service
Stree
Usda Choice
Nissen
Franks
John Morrell
Wilson
Usda Choi
Isausage
Chuck
California
Alberta
Philadelphia
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