Online retailers brace for busy holiday season
New York AP notes online merchants, after last year’s rapid growth and glitches, revamp sites and logistics to deliver a smoother Christmas. Amazon expands warehouses, retailers outsource storage, and customer service lines grow with toll free numbers, email, and live chat to boost shopper confidence.
MENTIONED IN THIS ARTICLE
New York
David Ballaxe
Internet Commerce
Current Analysis
Sterling
Jupiter Communications
Amazon.com
David Lord
Toysmart.com
Wal-Mart
eToys
Fingerhut
Wal-Mart tests in-store computer repair in Midwest
Wal-Mart launches its first in-store computer repair site in a Midwest pilot with Computer Doctor of Aberdeen. The Iowa Des Moines suburb location will fix and upgrade computers bought at Wal-Mart, offer warranty service, and sell used bananas. Four workers staff the unit as other Computer Doctor sites plan openings within eight months.
MENTIONED IN THIS ARTICLE
Little Rock, Ark
Wal-Mart, Stores, Inc
Altheny
Town
Des Moines
Lonnie Helgerson
Midwest
Wal-Mart
Helgerson
Iowa
Jack Rivers
Polk City
Ankeny
Ford to offer online ordering with CarPoint venture
Ford and Microsoft announced a joint venture to let customers search stock and place custom orders for models like Taurus Mustang and Explorer via the CarPoint site. Cars would be matched to dealer lots or factory inventory, but sales would remain through franchised dealers.
MENTIONED IN THIS ARTICLE
San Francisco
Explorer
Ford Motor Co
Ford
Arid
Microsoft Corp
Microsoft
CarPoint
Steve Ballmer
Kathleen Vokes
Honda Motor Co
Lef
Jacques Nasser
Quaker Oats to Cut Up to 1200 Jobs in Restructuring
Quaker Oats announced a restructuring that could cost up to 1200 jobs over three years. The plan targets lowering costs by cutting inefficient assets and redefining warehouse and delivery systems, with expected savings rising to 60 million to 76 million starting in 2002.
MENTIONED IN THIS ARTICLE
Chicago
Quaker Oats Co
Quaker Oatmeal
Gatorade
Robert S. Morrison
Quaker Oats Company
Nasdaq Near Record as Tech Shares Drive Modest Gains
Tech heavy Nasdaq neared a closing record at 2,886.15 after a 16.53 rise led by Sun Microsystems and Apple. Dow rose 20.27 to 10,823.90 and S&P 500 added 0.11 to 1,335.53 while volume fell on Yom Kippur in quiet trading.
MENTIONED IN THIS ARTICLE
New York
Standard & Poor
Oil prices expected to stay high
London reports oil prices may remain elevated as demand rises and OPEC remains committed to production cuts through 2000. Analysts note OPEC compliance has strengthened to about 92 percent, lifting crude values while U S heating and gasoline prices climb ahead of winter.
MENTIONED IN THIS ARTICLE
London
OPEC
Organization of Petroleum Exporting Countries
Vienna
Austria
International Energy Agency
Paris
United States
U.S
Also Mentioned on This Page
Jamie Moody
Dallas
Bizrate.com
Bill Bass
Lands' End
Computer Doctor
Aberdeen
Wal- Mar
Melissa Brown
Ms. Brown
Wal- Mart
Quaker
Morrison
Dow
S&p
Actial Communications
VoiceStream Wireless
Apple Computer
Wall Street
Nyse
West Texas
Lundberg
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