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Desperate debtors turn tables on collectors in California
In California, debtors fight back against collectors with lawsuits under FDCPA and state law. Kristy Schwarm and others faced harassing calls and threats, while California courts saw a fivefold rise in FDCPA cases from 2005 to 2011. Industry figures note some bad actors, but consumer advocates cite aggressive practices and a growing legal push.
MENTIONED IN THIS ARTICLE
California
Kristy Schwarm
Tammy Hussin
Carlsbad
Hussin
Iowa
Jack Gordon
Michigan
Gordon
WebRecon
Federal Trade Commission
FTC
State
Senate
San Francisco
Mark Leno
Assembly
U.S Bureau of Labor Statistics
United States
U.S. Consumer Financial Protection Bureau
Consumer Financial Protection Bureau
Golden State
Mark Schiffman
Association of Credit and Collection Professionals
ACA International
Los Angeles
van Nuys
Better Business Bureaus
Missouri
Jesus
Rumson
Chris Koegel
The
Bee
Texas
Dallas
Jeremy Winter
Sacramento
the Bee
NCO Financial Systems Inc
NCO
Rancho Cordova
Portfolio Recovery Associates
Franchise Tax Board
Lynette Bartholomew
Jerome
Idaho
Bartholomew
Schiffman
Florida
Pennsylvania
Industry