Blue Cross claim payment policy changed after delay
Reader reports unpaid hospital bill of 1700 dollars after major surgery. Blue Cross says 1762.40 paid. prior qualified approval prompted delay. New policy lets paid claims go through without awaiting duplicate-payment search, though investigations continue. Also notes encyclopedia buying guidance and Kirby equipment complaint handling.
MENTIONED IN THIS ARTICLE
Blue Cross
California
Los Angeles
W. H. Kay Simmons
Blue Cross Association
Washington
Simmons
Federal Employee Program Division
Eddie Beard
Order for Saw Set Leaves Buyer Out on Limb
Z. B. William McConnell of U S General Supply Corp Jerico N Y reports a refund of 10 50 has been issued while the customer claims the Stanley saw set remains undelivered from an October order. The firm cited stock shortages and back orders from the manufacturer as the reason for the delay.
MENTIONED IN THIS ARTICLE
U.S. General Supply Corp
Jerico
N.Y
William McConnell
U.S. General
Kirby Apologizes After Triplicate Customer Complaint
In October 1972 a Kirby vacuum buyer reports belt failure and lack of response from Kirby representatives in Ashland and Superior Wisconsin. The customer states no nearby source for a replacement belt nor installation instructions. Kirby claims belts were sent free by division supervisor HH Notte, while Kirby customer relations notes distributors are independent and says no record of receiving the complaint.
MENTIONED IN THIS ARTICLE
Kirby
Ashland
Superior
Wis
Robert Notte
Kirby Classic
Scott and Fetzer Co
Students rescue bus firm in Fairbanks Alaska
Walt Conant’s one-bus Golden Transit resumes service after University of Alaska students arrange a two year 3500 loan at six percent through the Associated Students fund. He adds 1000 for a used bus, and students form the S.O.B.s Save Our Bus committee to cover roughly 600 in interest.
MENTIONED IN THIS ARTICLE
Fairbanks, Alaska
UPI
Walt Conant
The
University of Alaska
Conant
Golden Transit, Inc
Ric Davidge
Davidge
Associated Students Organization
Fairbanks
Farley Studios Portrait Delay Prompts Consumer Help
A Huntsville studio charged 7.37 for a family sitting on Master Charge and took August 17 photos plus 40 worth of prints, but orders never arrived after a move. The customer says repeated inquiries got no reply. Photograph ic Laboratories says the order was sent to the old address and returned, then filed away. HELP MATE invites readers to submit consumer issues with copies of key documents for possible action.
MENTIONED IN THIS ARTICLE
Farley Studios
Huntsville
Ala
Farley
J. H
Deborah Robertson
Photographic Laboratories Inc
Help-Mate
Chronicle-Telegram
Federal push to make school buses safer faces delays
Washington reports the federal government acts on 1974 laws to set safety deadlines for school buses, but improvements may take one or two decades due to long bus lifespans and budget limits. Standards target stronger body joints, rollover protections, escape routes, and fire safety. states lag in adoption. Public comments due April 14 on body joints and April 29 on rollover and exits.
MENTIONED IN THIS ARTICLE
Washington
National Transportation Safety Board
Conyers
National Highway Traffic Safety Administration
NHTSA
7Th St. SW
Washington, D.C
Also Mentioned on This Page
J.C
R. R. Bowker Company
R. R. Bowker Co
Avenue of the Americas
New York
D. Buckland
U.S
Z. B
Vica
Uncle Sam
Golden Transit
Save Our Bus Committee
Petras
Bonne Bell
Higbee Cosmetics
Midway Mall
Higbee’s
China
Higbee
Belden Village
Shop Higbee-Midway Mall
Elyria
Lorain
Ohio
Safety Board
Fadaenl Neanedy Eaerard
Jack Knight
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