Compassion in medicine through a patient centered program
Ellen Strober Escovitz details a radiology career spent observing the physician patient relationship. She describes how patient satisfaction hinges on doctors behaving as humans, not as robotic clinicians, and outlines a standardized patient program at the Medical College of Pennsylvania that trains students to communicate and connect with patients. The program emphasizes time, warmth, and personal engagement as factors shaping perceived care and patient trust.