Credit bill should show no balance
A reader asks why final bills aren’t sent after paying off credit card debt and how to handle zero balances. Bruce explains accounts may close for delinquency and suggests keeping accounts open a bit longer to show zero balances if possible.
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Bruce
M.K
North Billenca
Mass
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General inquiry instructions for readers are given with a note that personal replies cannot be provided due to high volume. The message ends with the initial or signature Caro and references a future column on questions of general interest.
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Online shopping glitches hit returns and policies online
The holiday online surge led to easy buying but complex returns. Shoppers face phone calls for authorization numbers, prepaid insured shipping, and store return limits. Merchants like Amazon extend return windows while Buy online aims to simplify with home pickup.
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Brenda Nashawaty
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GM seeks union backing for major plant overhauls
GM Vice President Mark Hogan outlines plans to convert three small-car plants in North America into Yellowstone style modular factories with fewer workers and greater supplier involvement. Features include multifunction jobs, two hour task rotations, ergonomics, and training, aiming to reduce costs and avoid layoffs through attrition. The move follows past UAW strikes and targets UAW leadership support for a future Yellowstone plant in the United States.
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Investment firm quotation notice via Walnut Street Securities
Early quotation supplied by Alan Investment Securities offered through Walnut Street Securities Inc member NASD SIPC AISG. Asset managers operate independently of WSS.
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