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DMV reform boosts service but waits persist
DMV officials report improved customer satisfaction after extended hours and redesigned service, yet waits linger. In March 1998 the North Syracuse office scored 8.9 on a 1 to 10 scale, while overall satisfaction rose from 60 percent in 1993 to 83 percent in 1997.
MENTIONED IN THIS ARTICLE
Motor Vehicle Department
DMV
Michael S$. Graziade
Kay Staley
Syracuse
Staley
Graziade
Greater
Syracuse Chamber of Commerce
North Syracuse
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