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Voice mail systems cited by major firms face human touch clash
Royal LePage Sears Canada George Weston Pepsi and SkyDome figure among firms using voice mail with live operator options. SkyDome's Octet system 121000 dollars 62 mailboxes emphasizes caller access. Insiders warn the technology speeds work but risks impersonal decisions and lost business without human contact.
MENTIONED IN THIS ARTICLE
Royal LePage Real Estate
Sears Canada
George Weston Ltd
Pepsi, Canada
SkyDome Corporation
Bell Canada
SkyDome
Bell
Stuart Millar
Management Aan
Techno-Wiz
Peat Marwick Stevenson Kellogg
Paul Revere Life Insurance Company
David Lounds
Lounds
Paul Revere
Insurance Industries
Motivation Systems, Inc
U.S
Mary Baetz
Western Management Consultants
Brian Cott
CallPro Canada
Thornhill