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20-cent stamp may hold until 1984
SAN BRUNO Calif AP The US Postal Service cut costs and improved productivity in its first decade as an independent agency according to a study issued Wednesday as the postmaster general said the 20 cent stamp would likely hold until early 1984 The one year 500000 examination praised USPS achievements since 1971 while urging overhaul of mail rate making procedures and greater use of technology The study funded by the Postal Service noted some erosion of customer service and urged balancing efficiency with courtesy and service
MENTIONED IN THIS ARTICLE
San Bruno
Calif
US Postal Service
Postal Service
Alan Dean
National Academy of Public Administration
Wiliam F Bolger
Board of Governors
USPS
Dean
Bolger