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Theme parks lure guests with fun lines to cut wait times
Theme parks invest heavily to entertain queues from Florida to California. Interactive lines at Disney World Universal and Six Flags include games, videos and animatronics. VIP and front-of-line passes persist as paid options. Despite longer lines overall, guest satisfaction rises when waiting is engaging.
MENTIONED IN THIS ARTICLE
Jim MacPhee
Walt Disney World Parks
Florida
Southern California
Disneyland
Universal Studios Hollywood
Six Flags Magic Mountain
North America
Aecom
Los Angeles
Disney Parks
Six Flags
Disney World
Orlando
MacPhee
Kelly Ferreri
Pennsylvania
Santa Clarita
Calif
Kirk McKoy
LOS Angeles Times