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Spirit Airlines CEO pushes cheap model at Miramar HQ
Spirit Airlines chief executive Ben Baldanza touts a frugal culture as key to the carrier’s growth. The plane is packed with low fares, extra fees, and minimal services, including pay-for-water and nonadjustable seats. Critics rate customer satisfaction low, while Baldanza argues low fares keep many travelers flying.
MENTIONED IN THIS ARTICLE
Miramar
Fla
Spirit Airlines Inc
Ben Baldanza
Baldanza
Spirit
Chris Ellis
Houston
Los Angeles
Ray Neidl
New York
Spirit Airlines
Cristobal Herrera
SUN Sentinel