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Lawrence Journal World in Lawrence, Kansas

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Newspaper

Lawrence Journal World

Location

Lawrence, Kansas, United States of America

Date

May 18, 1997

Page

22

Small claims arbitration tips for investors without lawyers

Investors with claims under 25 000 face uphill odds in securities arbitration without counsel. A SAC study of 5 000 cases from 1991 to 1996 shows paper filings lose more often than represented cases, and even winning yields smaller awards. Legal help raises win odds, but fees reduce net gains. seeking NASD packets and PIABA lawyers can help navigate the process.

Richard Ryder Securities Arbitration Commentator SAC Maplewood N.J Ryder Massachusetts National Association of Securities Dealers NASD Bar Association Public Investors Arbitration Bar Association PIABA

Matching personalities to management styles in business shifts

A KU study on 302 undergraduates finds agreeableness and openness link to participatory management, while extroversion and conscientiousness predict no clear style. Firms push scientific hiring tests alongside traditional resumes to gauge fit as companies restructure and demand adaptability.

Uing Ronald Ash Charles Isa Okla Ash Byrne Lawrence

Banks charge for automated teller calls to deter abuse

Major banks have begun charging for automated phone banking after free call allowances. NationsBank and First Union levy 50 cent per call fees after monthly free calls, with First Union also charging $2 per additional call after two live conversations. Officials say most customers pay little, and fees target misuse while banks seek new fee income.

NationsBank Corp First Union Corp First Union Ken Darby Darby Ed Mierzwinski U.S Public Interest Research Group

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