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India’s new call centers lure grads with US accents
Betty Balasubramanyam, 21, works at CustomerAsset in Bangalore earning about $213 a month on the overnight shift. Indians and Western firms see this as career paths not cheap labor, with thousands of graduates joining call centers trained in American and British speech. World markets project $8 billion in annual revenue by 2008 as globalization grows.
MENTIONED IN THIS ARTICLE
Associated Press
Bangalore
India
Betty Coulter
Illinois
Betty
Savitha Balasubramanyam
Balasubramanyam
Robert
Della Grace
Ilinois
James
University of Illinois
Customer Asset
Savitha
General Electric
British Airways
American Express
Amazon.com
Baywatch
Bombay
Boston
U.S
Customer
Bangalor