GMH opens guest services to ease ER care and patient flow
Gas ton Memorial Hospital launches a 20 person guest services department led by Phylis Ryan to enhance customer service from entry. The program focuses on the ER, plans patient surveys within two months to gauge satisfaction and reduce complaints. Dalpiaz urges listening to patients as essential.
MENTIONED IN THIS ARTICLE
Gastonia
Radisson
Gaston Memorial Hospital
Phylis Ryan
GMH
J.A. Dalpiaz
Dalpiaz
Ryan
GMH ER reforms eyed as new group to take over care
The Greater Mecklenburg Hospital GMH faces long standing ER complaints after delays and a fatal incident in the Lin case sparked calls for change. Pinnacle Emergency Consultants of Atlanta will manage the ER starting July 1, aiming to add doctors, extend on call coverage, and speed triage to restore trust in the hospital and attract future referrals.
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Harvey
Shovelin
Lin
Charlotte
GMH
Tom Sawyer
Pinnacle Emergency Consultants
Atlanta
North Carolina
Coastal Emergency Services Inc
Durham
Richard Allen
Mount Holly
Sandra
Allen
J.A. Dalpiaz
Dalpiaz
Jack Kiser
Bessemer City
Kiser
Peggy
Coastal
Pinnacle
Jim Barlow
Barlow
Southern Regional Medical Center
Gaston
Lawrence Mink
Atlanta Hospital
Mink
Hand grenade found outside abortion clinic after protest
A hand grenade was found Saturday outside a health clinic where about 500 demonstrators gathered for a peaceful protest. Police closed a street beside the Women s Health Care Service clinic for an hour as the bomb squad removed the military surplus grenade, per the Bureau of Alcohol, Tobacco and Firearms.
MENTIONED IN THIS ARTICLE
Women’s Health Care Service
Bureau of Alcohol, Tobacco and Firearms
Bush Clinton Perot in 1992 Campaign Rivalry Snapshot
A political snapshot contrasts President Bush and Arkansas Governor Clinton with Ross Perot gaining momentum as he formalizes his bid. Declassified State Department files show past conciliatory policy toward Saddam Hussein amid growing evidence of Iraq’s military aims. Two inmates surrendered from a county jail after a hostage incident. no injuries reported. Yugoslavia sanctions show little remorse among Serbs. Pope John Paul II condemns slave trade on a small equatorial island.
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Bush
Arkansas
Bill Clinton
Ross Perot
State Department
Reagan
Saddam Hussein
Iraq
Equatorial
John Paul II
Obsessed Letterman Fan Sentenced for Home Trespass
An avid Letterman admirer received a six month prison term after four years of relentless pursuit and multiple trespass incidents at the talk show host David Letterman’s residence. The case highlights persistent harassment leading to criminal charges and a judge's ruling on safety and accountability.
MENTIONED IN THIS ARTICLE
David Letterman
Paul David Smith died in accidental shooting
Roxanne Smith, widow of Paul David Smith, describes his death as ironic and tragic as the father of four died in an accidental shooting on Saturday. The report notes his stance against guns and reflects on his family life amid the greater Gaston area school feature about valedictorians.
MENTIONED IN THIS ARTICLE
Paul David Smith
Roxanne
Four
Banks expand uses of ATMs beyond finance
Millions nationwide rely on ATMs for daily banking and more banks broaden their functions beyond finance as automated teller networks grow. A new long-life light bulb priced at 20 dollars each faces a tough market despite energy saving appeal. Auto industry signals potential pullback on buyer incentives amid recession.
Weather highs and lows across North Carolina cities
Weather bulletin lists daily highs and lows for Gastonia Greensboro Hickory Raleigh Durham and Wilmington with no precipitation recorded. Highs range from 85 to 89 and lows from 58 to 67 degrees Fahrenheit across the region.
MENTIONED IN THIS ARTICLE
Raleigh-Durham
Cheer up if life feels like a fairy tale
Lifestyle pieces note clutter from media and offer a pep line. The column urges brighter views amid daily struggles and references popular culture motifs to soften real life challenges.
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