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Voice recognition expands as AT&T and others deploy speech systems
Mountain View California AP reports that Darby Bailey voices for AT T directory assistance and E Trade quotes as firms increasingly use speech recognition to cut costs and reduce caller frustration. Still, accuracy exceeds 90 percent with limitations in accents and poor connections.
MENTIONED IN THIS ARTICLE
Mountain View
Calif
Darby Bailey
At&t
Etrade
Bailey’s
Dmv
Mike McCue
Tellme Networks Inc
Scott Bailey