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Ombudsman Help Expands as 1994 Cable Complaints Rise
Canada’s Cable Television Standards Council reports 719 formal complaints in 1994, with all but one settled to customers’ satisfaction after council intervention. The ombudsman’s remit expanded to include disputes with specialty pay services and pay per view, amid increased awareness and public confidence in independence.
MENTIONED IN THIS ARTICLE
Cable Television Standards Council
Industry Ombudsman
Brooks
Pbulic
Cable Com
Nan
Canadian Cable Television Association