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This newspaper page contains 3 articles. Subscribers can read the full text of each article.
Newspaper
Roswell Daily Record
Location
Roswell, New Mexico, United States of America
Date
Nov 05, 2001
Page
5
A Roswell Chamber of Commerce program trains secret shoppers to assess service quality. Tanya and the author, traveling through Virginia and Washington DC, judge frontline staff and urge businesses to value attitude. They cite studies on customer churn, repairable issues, and the economic impact of service, urging daily mission over job.
A health research and litigation group seeks to halt Terry Clark's lethal injection by getting the doctor who prescribed the drugs for the execution to cancel his prescription. Sidney Wolfe of Public Citizen warns that physicians should not participate in executions.
Analysts say by Ramadan airstrikes will wind down as U S special operations rise. The Kandahar raid shows the Taliban's weak command and control. Winter weather slows aircraft and ground units, aiding infrared targeting but hindering missions. Rebels lack guns and food, while U S support to northern alliance includes training and weapons. High value target intelligence remains scarce, complicating any snatch operation.
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