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Hospitality Becomes a Science at New York's Largest Hotel
Frank L. Andrews, president of the Hotel New Yorker, spearheads a science driven approach to hospitality. Ultraviolet bathroom sterilization, automatic doors, air conditioning, and a 1700 person staff from 47 countries define a high tech guest experience. The hotel operates its own hospital and power plant, with meticulous guest preference files ensuring tailored service.
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Museum of Science and Industry
Frank Andrews