Manuals make electronics easier says CMU professor
Professor Karen Schriver rewrites Mitsubishi manuals to be patient friendly removing jargon and clutter. Japanese firms like Sansui and Mitsubishi push clearer guides while experts note many users struggle with clocks VCRs and basic setup.
MENTIONED IN THIS ARTICLE
Pittsburgh
Karen Schriver
Carnegie Mellon University
Schriver
Mitsubishi Electronics America Inc
Mitsubishi
Sansui USA Inc
United States
John Hatch
American Electronics Association
Santa Clara
Calif
Carnegie Mellon
Communications Design Lab
Mitsubishi manuals modify VCR and TV remote action style
Changes reduce technical phrasing and broaden direct control. Updates show channel changes via remote Scan buttons and mute behavior as no sound, while direct function switching allows switching playback modes without stopping. Time counter description shortened to simpler statement of elapsed tape time.
MENTIONED IN THIS ARTICLE
Mitsubishi Electronics America Inc
Carnegie Mellon University
Pittsburgh
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