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Odessa American in Odessa, Texas

02 Jul 2004

Page 3

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Newspaper

Odessa American

Location

Odessa, Texas, United States of America

Date

Jul 02, 2004

Page

3

Alternative browsers on the rise

New York AP reports a rough week for Internet Explorer with virus attacks driving security experts to urge consider Mozilla and Opera. Experts caution switching may pose site compatibility issues but reduce risk from IE vulnerabilities as Microsoft works on fixes.

MENTIONED IN THIS ARTICLE

New York Microsoft Corp Opera Johannes B. Ullrich Sans Internet Security Center Microsoft Ullrich Gary Schare Schare Justice Department Opera Software USA Geoff Johnston Movielink LLC America Online Inc Google Inc Jakob Nielsen Nielsen Norman Group Ken Godskind AlertSite
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Microsoft refocuses on customers amid rising competition

Microsoft Corp pivots to stronger customer service after years of communication gaps with business clients. Chief executive concerns about security flaws, viruses, and high costs pushed a shift toward direct customer contact, improving satisfaction as rivals like Linux gain traction.

MENTIONED IN THIS ARTICLE

Richard Thompson Royal Tunbridge Wells England Thompson Surrey Tvision Technology Ltd Microsoft Seattle Microsoft Corp Kevin Johnson Johnson
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