Online shopping grows as holiday trend raises privacy and trust concerns
Shoppers crowd malls while many turn to the Internet, projected to spend 2.3 billion online this season. Some praise convenience. others warn of slow refunds and misleading online claims, urging trusted sites with clear privacy policies and security indicators.
MENTIONED IN THIS ARTICLE
Washington
Marguerite Smalls
Disney
Spiegel
Smalls
Greenbelt
Jupiter Communications
Daniel Ho
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Christmas Holiday Sales Look Gloomy for Retailers
New York analysts warn holiday sales will miss forecast gains of 4 to 5 percent over last year. TeleCheck economist William Ford says the season may rise only about 2 percent. Warm early winter, cheap computers, and discount demand shift shoppers away from apparel to home goods and bargains.
MENTIONED IN THIS ARTICLE
New York
William Ford
TeleCheck
Ford
Customer shopping safety tips for online orders
Request the company address and phone to verify location. Call to confirm details. Check consumer groups for reliability. Ask for catalogs to gauge merchandise. Note refund and return policies to assess product guarantees. Avoid sharing passwords or sensitive data. Be wary of personal information requests. Confirm shipping times and guarantees to ensure timely delivery. Laws protect you. ships within stated ads or within 30 days with an option notice if not stated.
MENTIONED IN THIS ARTICLE
Better Business Bureau
National Retail Federation
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