The Story of OD and AD and the 2 Stores
OD and AD planned to start their own retail business with two stores. They disagreed on customer acquisition methods, leading to a sequence of events that tested their partnership and strategy.
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Newspaper
New Castle News
Location
New Castle, Pennsylvania, United States of America
Date
Jun 23, 1938
Page
18
OD and AD planned to start their own retail business with two stores. They disagreed on customer acquisition methods, leading to a sequence of events that tested their partnership and strategy.
OD believed low prices came from cutting expenses and avoided costly lighting or fronting. He stocked in bulk to reduce costs, displayed a sparse window, and attracted few customers. AD painted and brightened the store, updated windows, added lighting, and offered well known goods in smaller lots to entice more shoppers.
OD failed to reach enough customers through door to door circulars and shifted to newspaper ads read by thousands daily. He found newspapers deliver quickly citywide and drew more shoppers, letting AD lower prices by passing savings to customers.
OD failed after a slow store issue with no newspaper ads. AD thrived by frequent ads, keeping fresh stock, expanded his store, and hired staff, making his business widely known and successful through newspaper advertising.
One applicant asked how the store built a fine business and gained many customers. AD answered that attracting shoppers and having desired merchandise are essential, but advertising is needed to tell people about them. He emphasized publishing informative news about service and products to reach the largest audience quickly.
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