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RTA targets new riders with faster travel info system
The Regional Transportation Authority plans a 700000 upgrade and ongoing ads to speed and standardize its Travel Information Center. A survey of callers showed demand for quicker, consistent route details and fewer hold times, prompting a new computer system to deliver route data within 30 seconds.
MENTIONED IN THIS ARTICLE
Regional Transportation Authority
RTA
Chris Robling
Robling
Chicago Transit Authority
Bill Shaptokin
Shaptokin
Ruby Samuels
South Holland
Samuels