Millennials drive shifts in hotel stay with lifestyle brands
Marriott International moves to woo Millennials by acquiring Starwood Hotels for 12.2 billion, creating the world’s largest hotelier. The deal taps Starwood’s W Hotels and Aloft to appeal with edgy design, tech, communal spaces, and instant loyalty rewards as Millennials, 83.1 million strong, outnumber Baby Boomers.
MENTIONED IN THIS ARTICLE
Marriott International
Marriott
Starwood Hotels and Resorts
Arne Sorenson
Starwood
W Hotels
Aloft
Jason Pomeranc
Sixty Hotels
Miami
U.S. Census Bureau
Pew Research Center
Hotels target Millennials shape of future travel brands
A wave of new hotel brands tailors to Millennials with locally inspired décor and dining. Marriott Moxy and AC Hotels debut for Millennials. Best Western Vib and Hyatt Centric join the trend. Hilton announces a Canopy in Iceland next year as Millennials dominate hiring and travel. Industry leaders say the shift is about attitude as much as age, with Millennials set to comprise three quarters of the workforce by 2025.
MENTIONED IN THIS ARTICLE
Marriott
Moxy
Best Western
Hyatt
Hilton
Iceland
Tina Edmundson
Global Business Travel Association
Guy Langford
U.S
Deloitte
Brian McGuinness
Aloft
Element
Starwood
ASK THE CAPTAIN How crews handle unruly fliers and helpers
A reader asks about ideal passengers for flight attendants and how crews handle disruptions. The columnist notes most passengers are courteous, conflicts are few, and attendants are trained in conflict resolution. They suggest involvement only if asked and confirm crews value trained volunteers on board.
MENTIONED IN THIS ARTICLE
Ed Brown
Toms River
N.J
International Air Transport Association
J.T. Skelton
Birmingham
Ala
Dan
Chandler
Ariz
Thomas Peters
Avoiding Flawed Travel Apps Before You Download
A guide to spotting risky smartphone apps for travel, with expert tips on recognizing misleading price signals, vague privacy policies, troubling reviews, excessive permissions, and outdated Android versions. Emphasizes reading policies, avoiding one star warning signs, and upgrading OS for better control.
MENTIONED IN THIS ARTICLE
Yossi Langer
App Usability
Iteration Group
Devel
Hamilton Turner
OptioLabs
Ethan Davidoff
Riskiq
San Francisco
Apple
Google
Ben Gray
Applause
Travel apps face negative user reviews across major brands
A sentiment roundup shows 10 travel apps with widespread dissatisfaction. American Airlines and US Airways merger issues drain trust, while Travelocity Android limits frustrate users. Hertz struggles to save logins on iOS, Delta app crashes misinsert flights, Southwest and JetBlue report crashes and timeouts, United drains battery and misformats times, IHG drains battery, Uber misestimates fares and maps, and HomeAway users hit blank screens and slow confirmations.
MENTIONED IN THIS ARTICLE
Apple
Applause
American Airlines
US Airways
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