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Nixon consumer aide seeks garage rating for motorists
President Nixon's consumer affairs adviser Virginia Knauer asked consumer groups industry and government to help create a public rating system to guide motorists to top repair garages. She urged more service competition and objective evaluations to curb unnecessary repairs and unsatisfactory results. Her letters to A A A, Center for Automobile Safety, Consumers Union and others outline incentives and survey cards to capture customer comments for a manufacturer panel to judge dealer service.
MENTIONED IN THIS ARTICLE
Washington
UPI
Nixon
American Automobile Association
Ralph Nader-sponsored
Center For Automobile Safety
Consumer Federation of America
Department of Transportation
Consumers Union
National Automobile Dealers Association
Knauer