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Ohio hospital offers money back guarantee for services
Blanchard Valley Hospital in Findlay, serving about 46 000 patients yearly, guarantees satisfaction on food nursing care and amenities with refunds for issues like slow nurse response or admission delays. Since Nov 1 1974 the program costs about 12 000 annually and has drawn interest from other hospitals while few complaints were filed in the first year.
MENTIONED IN THIS ARTICLE
George Esper
Associated Press
Findlay
Ohio
Blanchard Valley Hospital
American Hospital Association
United States
AHA
Blanchard Valley
William 2. Ruse
Ruse
Pediatrics
Board of Trustees