Service and quality redefine management in modern business
Canadian business report highlights Jim Clemmer arguing service and quality are the new management paradigm. He warns poor quality drives disappointing service, costing firms millions and shaping culture, processes, and leadership.
MENTIONED IN THIS ARTICLE
Jim Clemmer
MacMillan of Canada
Clemmer
Achieve Group
American Society of Quality Control
Neighborly gestures spark mobility aid and local tales
In Gilbert Plains George Vogt receives a hand powered, chain driven three wheeled cart from friend Bob Lee to ease his wheelchair life. Dauphin Herald feature covers generous neighborly acts across Manitoba towns including Buffy the bison calf and Jewel Heinrichs at a Morris credit union robbery story. Steinbach’s aviation news notes Bob Banman’s Harvard trainer plane, Yorkton celebrates 20th anniversary of SIGN aiding neighbors, and Opasquia Times recalls a graveyard birthday card found on a grandfather’s grave.
MENTIONED IN THIS ARTICLE
Gilbert Plains
George Vogt
George
Bob Lee
Dauphin
Bob
Dauphin Herald
Lloyd Coates
Willingdon
Carstairs
Harvard
Opasquia
Also Mentioned on This Page
Echo
Hamiota Echo Publications Ltd
P.O. Box
Hamiota, Manitoba
Romoto
Manitoba
U.S.A
England
By Sandy Naiman
Steinbach Carillon
Yorkton
SIGN
Society
Miller Features
Tru
By Fred McGuinness
Canada
Marilyn Monroe
Maryon Pearson
Justice Middleton