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Nose to Nose with Eddy Carlson and UAL culture
A profile of Edward Carlson, president of United Airlines, detailing his rise from scrappy beginnings, his nickname NETMA for widely shared internal knowledge, and his hands on management style. The piece notes Carlson’s annual travel of about 107000 miles and his effort to listen to thousands of employees to improve service and morale after a period of financial difficulty.
MENTIONED IN THIS ARTICLE
Eddy Carlson
UAL
Decembe Carlson
UAL, Inc
Carlson
Ineal