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Welfare reform tests caseworkers adapt to new roles
The 1991 Gulf War veteran Steve Mitchell shifted from commanding warplanes to guiding welfare clients toward work. Reform demands caseworkers become counselors and life skills teachers, reshaping the culture across all 50 states. Some workers resist, while retraining efforts include incentives to move clients off the rolls.
MENTIONED IN THIS ARTICLE
Los Angeles Times
Oklahoma City
Steve Mitchell
Saudi Arabia
Mitchell
America
Army of Welfare
Connecticut
John Rowland
Oklahoma