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Transamerica faces customer service woes and delays
Cedar Rapids native Sheri Stewart and others report difficulty reaching Transamerica after its Vanguard Annuity transfer, with delays in death benefits, policy illustrations, and fund transfers. The Iowa AG and IID note multiple complaints as Transamerica expands Cedar Rapids staffing and faces a September class action trial over 401(k) mismanagement.
MENTIONED IN THIS ARTICLE
Transamerica
Sheri Stewart
Cedar Rapids
Doniphan
the Gazette
Stewart
Verabeth Bricker
Victor
Bricker
Beth Henning
The
Gazette
Henning
Iowa Attorney General’s Office
Vanguard
Chance McElhaney
Iowa Insurance Division
IID
Informa
John Bogle
Vanguard Fund
Harris
Forbes
Geo Mayer
Tampa
Fla
Mayer
Transamerica Vva
C Street
Tata Consultancy Services
Tata
U.S. District Court
Northern District of
Iowa