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Cedar Rapids Gazette in Cedar Rapids, Iowa

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Newspaper

Cedar Rapids Gazette

Location

Cedar Rapids, Iowa, United States of America

Date

Jun 13, 2004

Page

36

Outsourcing Utah help line sparks contract rethink

The Utah welfare help line, previously routed to Wisconsin, may shift calls to North Carolina and Everetts after a renegotiated five year contract with eFunds. North Carolina workers would handle about 60 positions at roughly $30 000 a year with benefits, aiming for July filling.

Utah eFunds India Wisconsin David Clark Utah Technology Commission Wal- Mart North Carolina Martin County Call Center

Checks face decline but remain core payment option

The use of checks in the United States has fallen from a mid 1990s peak with 50 billion written in 1995 to 42.5 billion by 2000 and an expected 5 percent drop in 2004. Utilities credit card lenders and the IRS push online payments while debit card use rises to 495 million monthly transactions.

United States IRS Pew Internet American Life Project David Robertson Nilson Report Robertson Wade Delk Check Payment Systems Association Washington, D.C Delk

Offshore job loss cited in US government report

A Labor Department report shows 4 633 U S workers were displaced offshore in January to March, about 2 percent of total layoffs among 239 361 private sector nonfarm workers. The data cover only shops with 50-plus employees and 30 day unemployment. Offshoring remains a significant force though not overwhelming as the economy added 1.2 million jobs since May.

Leigh Strope Washington United States Labor Department Mark Zandi Economy.com Zandi America

Also Mentioned on This Page

Utah Help Line U.S Edd Nye North South Korea Everetts Nye North Carolina Call Center U.S. 64 Martin County Renee Keel Keel Southeast Asia Ed Craft Barnhill Supply Co N.C Craft Helen Tucker Sherry Butler Midwest South West Northeast Winthrop Winthrop City Hall The Gazette Diana Dave Rasdal Doug Neumann Duane Crock Photographer Orlan Loverneast Iowa
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