From Idea to Action How Frontline Voices Shape FedEx Change
The article follows Joe Perrone a FedEx regional sales manager who proposed letting customers drop packages through truck slots. After seven departments and over a year the program expanded to 1500 trucks nationwide and proved good ideas can flow uphill. Industry expert Seth Godin supports the notion that smart ideas should be embraced.
MENTIONED IN THIS ARTICLE
Joe Perrone
FedEx
New York City
Perrone
Manhattan
Seth Godin
Economic patriotism meets outsourcing debate in the states
In eastern North Carolina a shopkeeper laments lost jobs as states push to bring welfare services back home. Officials report millions spent to create call centers and limit foreign labor, while bills to ban outsourcing are softened to award points for American labor. The pattern shows multiple layers of contractors and subcontractors across programs.
MENTIONED IN THIS ARTICLE
Barnhill Supply Co
Ed Craft
North Carolina
Craft
India
New Jersey
Asia
Tennessee
Phil Bredesen
Vermont
Citibank
Wisconsin
Outsourcing and the U S economy a double edged issue
Arizona based eFunds chief Paul Walsh defends outsourcing arguing it keeps companies competitive and supports U S jobs overall. He notes political season framing and cites studies showing U S spend recovery in India and a projected gain of 1 million net U S tech jobs in eight years.
MENTIONED IN THIS ARTICLE
Renee Keel
Everetts
N.C
Keel
India
Paul Walsh
United States
U.S
Benedict Arnold
Walsh
Online banking cuts into check printing demand across industry
Consumers like Gretchen Schultz increasingly pay bills online or with debit cards, shrinking check use. Deluxe Corp plans plant closures in Anniston and reshuffles output to Kansas City as Harland reduces plants, citing automation and softer demand in a weak economy.
MENTIONED IN THIS ARTICLE
Associated Ptl
Ansas City
Gretchen Schultz
Schultz
American Academy of Family Physicians
Deluxe Corp
Anniston
Ala
San Jose
Calif
Pittsburgh
Indianapolis
Kansas City
John H. Harland Co
Harland
Stuart Alexander
Deluxe
Federal Reserve
Also Mentioned on This Page
Amy Joyce
Washington Post
America
Arizona
eFunds
Ipsos
Nowgte
Ameren
Christina Chavez
Lawrence
Kan
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