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Banks adapt as COVID-19 reshapes money management
Banks and credit unions embrace drive through video tellers, mobile banking, and curbside service as lobbies stay closed. Executives from MSUFCU and others foresee long term shifts toward plexiglass teller windows, mask policies, and split team rotations while customers increasingly favor FDIC insured, contactless options.
MENTIONED IN THIS ARTICLE
Berkley
Michigan State University Federal Credit Union
Tarissa O'Malley
O'Malley
Msufcu
East Lansing
Rann Paynter
Michigan Bankers Association
Lansing
Paynter
Michigan
Beth Oates
Fifth Third Bank
Cincinnati
FDIC
Paytner
Oates