Eyes on the crowd and the Facebook feed
A Cedar Rapids marketing chief warns that managers need eyes on the business and online chatter. A personal retail tale underscores how poor service and loud apologies can drive customers away. The piece ends with contact details for Michael Castranova.
MENTIONED IN THIS ARTICLE
Facebook
Twitter
Iowa
New Iowa Business Specialty Court Aims to Boost Efficiency
The Iowa Supreme Court launched a three year pilot for commercial cases worth 200000 or more to run this spring. Lawyers say the court will speed civil litigation, cut costs, and yield more consistent verdicts, addressing delays from budget cuts and crowded dockets. Deb Tharnish and Greg Lederer weigh in on the reform.
MENTIONED IN THIS ARTICLE
Iowa Business Specialty Court
Iowa Supreme Court
Greg Lederer
Lederer Weston
Craig
Cedar Rapids
Lederer
Iowa railways drive near billion-dollar private investment
The Iowa Interstate Railroad opened a 19 million locomotive shop near South Amana on Oct. 25 as part of a nearly 1 billion private rail investment in Iowa since 2007. Union Pacific led with 540 million in upgrades across 2007 to 2012, including bridge, track, signal, ethanol and wind projects. BNSF reported 61 million invested last year as part of ongoing infrastructure work by carriers operating 3,400 miles statewide.
MENTIONED IN THIS ARTICLE
South Amana
Iowa Interstate Railroad
Iowa
Union Pacific
Boone
Bnsf Railway
Burlington Northern Santa Fe Corp
Fort Worth
Texas
Amy McBeth
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