Call centers expand roles in banking services
Banks expand call center duties beyond handling basic queries to include tech support and financial products such as mutual funds and insurance. Managers say entry level staff can advance to specialist and management roles, with triage layouts reducing transfers and increasing customer satisfaction.
MENTIONED IN THIS ARTICLE
Crayton
Harrison
Dallas Morning News
Brad Adrian
Gartner Group
Clinton
Tangular Austin
Chase Bank
New Arlington
Chase Call Center
Austin
Chase
Adrian
Mike Andrews
Bank One
Houston
Andrews
Immigrant Advocates Defy INS Enforcement in Colorado
In Carbondale near Aspen, immigrants both legal and illegal work menial roles at resorts with starting wages around nine dollars an hour. Residents and activists block INS quick response offices, arguing for legal status and local zoning compliance while the industry relies on Latin American labor.
MENTIONED IN THIS ARTICLE
Carbondale
Colo
Apolonio
Denver Broncos
Naraya
Mexico
United States
Aspen
Colorado
Rockies
Immigration and Naturalization Service
INS
Randy Vanderhurst
Vanderhurst
The
Glenwood Springs
Sioux City
Iowa
Dalton
HomeAdvantage Plus offers new work life balance seminars
Lake Forest based firm delivers four 90 minute workshops on mastering housework at no cost to employees on company time. The program aims to reduce workplace stress by helping employees organize home tasks and achieve balance between work and family life.
MENTIONED IN THIS ARTICLE
HomeAdvantage Plus
Lake Forest
Mary Hunt
Hunt
John
Kathie
Kirkland & Ellis
Edelman Public Relations
Hollister Inc
Children First Inc
Mona Harrington
Radcliffe Public Policy Center
Cambridge
Mass
Routledge
Harrington
Chubb Group of Insurance Cos
Warren, N.J
Chicago
Itasca
Ill
Elena Chang
Chubb
Chang
Debbie Lipski
PricewaterhouseCoopers
New York
Lipski
Also Mentioned on This Page
Banks
Trish Costello
Wells Fargo
Phoenix
Costello
Darla Geeslin
Comerica Bank
Dallas
Ane
Michael Ainsworth
Comerica Bank-Texas
Cheryl Cooks
Geeslin
Colorado Resorts
Hiire Hispanics
Sax & Investment Planning
Etirement & Estate
Sylvia Brim
CPA
CFP
Northwest Colorado Council of Governments
City of
Denver
Butte
Kleiman
Tribune Media Service
the Gazette
Second St. SE
Cedar Rapids
Smpeller
Transcendbiz
Keller“Hull Co
C& Supplies
Featuring
Allsteel
Keller Hull Co
Jeannie Olinger
Baird
Patricia Dunkel
Robert W. Baird & Co
Third Avenue
S.E
New York Stock Exchange
This is just the beginning! Our collection holds over 300 years of history, including rare newspapers, obituaries, marriage records, birth records, and so much more—most of which you won’t find anywhere else!