No Angry Customers and the Bedbug Letter
A 1970s look at automakers claim to quick, personal complaint handling. Ford proclaims no unhappy owners and a rapid 48 hour response, while Chrysler AMC GM and VW push ombudsmen and hotlines. Recall campaigns and drivability issues fuel ongoing customer dissatisfaction despite new campaigns to improve service.
MENTIONED IN THIS ARTICLE
Ford Motor
Ford
Benton
AMC
Chrysler
Volkswagen
How To Complain About Your Car
Consumers are advised to first register a complaint with the dealer who sold the car. Allow the dealer time to complete repairs before pursuing further steps through manufacturer or official channels.
Consumer complaint pathways for car defects and recalls
Guidance on escalating issues with automakers. Lists executives and addresses for GM brands Buick Cadillac Chevrolet Oldsmobile Pontiac with senior contacts, then Ford Chrysler AMC Volkswagen, plus federal agencies for safety and warranty issues. Advises keeping copies and sending six carbon copies.
CO2 Origins Confirmed as Natural in Ancient Ice Cores
Scientists at Stanford Research Institute report ancient ice samples from Greenland and Antarctica show most atmospheric carbon monoxide comes from natural methane sources rather than human activity. Dr. Robert Robbins notes CO levels remained steady across ages, arguing against a large rise during the industrial era.
MENTIONED IN THIS ARTICLE
Menlo Park
Calif
Upi
Stanford Research Institute
Greenland
Antarctica
Robert ©. Robbins
Gasoline rations tied to sons' speeding in Iowa recall
Thirty years ago a notice warned Iowa fathers they could lose gasoline rations if their sons exceeded 35 miles per hour. The measure tied fuel allotments to youthful driving speed, raising concerns about enforcement and family responsibility.
MENTIONED IN THIS ARTICLE
Ford
Volkswagen
Iowa
Supervisors Named for Cedar Rapids Holiday Recreation Program
The Cedar Rapids recreation commission and the Cedar Rapids Community School District appoint supervisors for a four day holiday program for public and parochial students in grades four through nine. The schedule spans 8:30 to 9:45, 10 to 11:15, 1 to 2:15, and 2:30 to 3:45 with activities in basketball volleyball wrestling gymnastics table tennis air hockey and more. Students should bring gym shoes and a towel for showers.
MENTIONED IN THIS ARTICLE
Cedar Rapids Recreation Commission
Cedar Rapids
Wilson
Doug Winders
Richard Boston
McKinley
Jim Young
Lyle Wilkes
Kathy Cassidy
Franklin
Walt Kinch
Doug Heath
Kim Smith
Harding
Dennis Kohl
Ozzie Eggerton
Spencer Thomas
Carla Pisel
Beaujolais Wine Declared Acid in Early Beaujolais Debut
Paris reports say the 1972 Beaujolais wine tastes acidic, with Beaujolais growers noting the acid flavor due to unripe grapes. The union advises customers to wait until December 15 before drinking to let it age into regular Beaujolais.
MENTIONED IN THIS ARTICLE
Paris
API
Henry Kissinger
Beaujolais
Bourgogne
Burgundy
Beaujolais Nouveau Est
Union of
Beaujolais Producers
Most Beautiful Cave Once a Garbage Dump
Castellana Grotte in Italy is billed as the world’s most beautiful cave after Prof Franco Anelli’s 1938 discovery of vast underground caverns with alabaster formations. The site features Black Grotto, Cavern of Monuments, Madonna niche, Moses figure, a 200 foot abyss, and the Fountain chamber with a natural waterfall. Tour options reach two hours. the Inferno chasm has hosted film scenes.
MENTIONED IN THIS ARTICLE
Castellana Grotte
Italy
Franco Anelli
Postumia
Bari
Anelli
Prof
Alice
Moses
Seventh Heaven
Tokyo store sells parts from old U.S. fighter plane
A Tokyo department store, after purchasing a retired U.S. F-84 fighter jet for about 2.6 million, began selling its components at prices ranging from five dollars to one thousand dollars each. The move highlights a unlikely market in aviation relics and memorabilia.
MENTIONED IN THIS ARTICLE
Tokyo
Bethlehem Prepares for Yale Pilgrims at Christ Birthsite
Bethlehem officials seek to restore Manger Square from car park to solemn plaza beside the Church of the Nativity. Mayor Elias Freij envisions fountains and statues, while vendors and cafes bustle with Christmas pilgrims and tourism.
MENTIONED IN THIS ARTICLE
Bethlehem
UPI
Judean Hills
Manger Square
Elias Freij
Jesus
Church of the Nativity
St. Catherine
Manger
Sammi Hannania
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New York
Detroit
American Motors
General Motors
Philip E. Benton, Jr
Manag
L. N. Mays
Buick Motor Div
E. Hamilton Ave
Flint
Mich
G. P. Elges
Cadillac Motor Car Div
Clark Ave
F. J. McDonald
Chevrolet Motor
J. B. Beltz
Oldsmobile
Townsend St
Lansing
Martin J. Caserio
Pontiac Motor
Pontiac Place
Pontiac
Edward N. Cole
General Motors Corporation
National Highway Safety Administration
Federal Trade Commission
Ford Motor Co
Lee A. Iacocca
Dearborn, Mich
Henry Ford II
Dearborn
Express
Better Business Bureau
Plymouth- Dodge Chrysler
Byron J. Nichols
Office of Public Responsibility and Consumer Affairs
Chrysler Corp
P.O. Box
Lynn Townsend
American Motors Corp
Roy A. Chapin, Jr
Plymouth Road
William V. Luneberg
National Highway Society Administration
Volkswagen of America
Englewood Cliffs, N.J
Stewart Perkins
Department of Transportation
Washington, D.C
Cois
Oliver Swab
Nino Lo Bello
Lo Bello
Yours
Ie Tegel
Men’s & Boys
Park & Shop
Third Ave
S.E
Smulekoff
Yale
By Kenneth L. Lucoff