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Hotel boom breeds headaches for managers in postwar era
In Chicago hotels, managers face crowded lobbies and a shortage of rooms as demand soars. Guests arrive without reservations, or fail to honor bookings, prompting last minute room shifts, dormitory use in ballrooms, and jokes about honeymooners causing the most trouble while keeping reservations a priority.
MENTIONED IN THIS ARTICLE
Kenneth L. Dixon
Chicago
INS
Fred Joyce
Hilton Hotel Chain
The
Steven's
Hopers
Tom McNamara
Sido
Joyce