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Consumer complaints rise as misunderstandings fuel gripes
Harold Ewoldt of the Cedar Rapids Marion Area Chamber of Commerce discusses how misunderstandings drive many consumer complaints handled by the Chamber’s Business Consumers Bureau. He notes mail order issues dominate, with delays and cancellations prompting most disputes while urging three bids for home repairs and stressing local mediation before seeking state or federal help.
MENTIONED IN THIS ARTICLE
Times
Harold Ewoldt
Cedar Rapids-Marion Area
Bureau
Business Consumers Bureau
Ewoldt
Chamber
Federal Trade Commission
Cedar Rapids
Iowa
Consumer Fraud Division
Iowa Attorney General's Office
FTC
Consumer Affairs Department
U.S
Office of Consumers’ Education