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Hospitals focus on patient satisfaction at San Francisco General
San Francisco General Hospital sets patient experience at the forefront under a new chief patient experience officer, aiming to improve care flow and satisfaction. Federal incentives now tie reimbursements to surveys measuring cleanliness, communication and pain management, with nationwide payments linked to patient satisfaction and quality metrics.
MENTIONED IN THIS ARTICLE
San Francisco
DMV
San Francisco General Hospital
Mr. Jones
Baljeet Sangha
Patrick Conway
Federal
Centers For Medicare & Medicaid Services
Bridget Duffy
Vocera Communications