Industry tunes in to unhappy shoppers amid rising complaints
A look at how major firms respond to consumer gripes as officials note 40 percent of letters to a supermarket concern products. The Conference Board finds many firms create consumer affairs units. GM reports 60 000 to 75 000 yearly complaints, with most resolved in about two weeks.
MENTIONED IN THIS ARTICLE
Louise Cook
Associated Press
Conference Board
E. Patrick McGuire
Consumer Federation of America
Carol Tucker Foreman
McGuire
cGuire
Glen Warren
Argets
Warren
United States
General Motors
Hills Secretary Sees Suburbs Bearing Low Income Housing
HUD Secretary Carla Hills says suburbs will face the need to provide low income housing for the poor and should shoulder the burden of housing relocated workers. She notes federal incentives will entice suburbs, and cites two main HUD programs including $3.2 billion last year and $3.8 billion planned this year for community development and subsidized rental housing.
MENTIONED IN THIS ARTICLE
Washington (Ap
Carla A. Hills
Housing and Urban Development
HUD
District Court
Chicago
Supreme Court
Army Finds LSD Experiments Violated Pentagon Rules
The Army inspector general reports intelligence led LSD tests on soldiers violated rules and ethics. Between 1956 and 1967, 585 personnel were involved across Edgewood Arsenal and other sites with volunteers and surreptitious dosing. Nationalities were censored to avoid international tensions. studies aimed to solve unresolvable interrogations.
MENTIONED IN THIS ARTICLE
Washington
Pentagon
Army
Army Inspector General's Office
U.S. Intelligence
Chemical Corps
Edgewood
Europe
Pacific
U.S
Senate floor fights over constitutional right to life amendment
Senators face a direct vote on Sen. Jesse Helms's bid for a constitutional right to life measure. Sen. Birch Bayh plans to move to defeat it, arguing amending the Constitution is not the solution and supporting the 1973 Supreme Court ruling. Buckley proposes a substitute allowing abortions to save the mother’s life. Helms says life begins at fertilization and would ban most abortions.
MENTIONED IN THIS ARTICLE
Washington
Senate
Jesse Helms
R-N.c
Birch Bayh
D-Ind
Helms
Bayh
Senate Judiciary
Supreme Court
Judiciary
Congress
House
James L. Buckley
R-Con-N.y
Also Mentioned on This Page
Colonial Shoe Store
Seville
Food and Drug Administration
General Motors Corp
Morris K. Udall
Udall
Baltimore
Fishmarket
Maryland
UPI
Catonial Shoe Store
Saco
MAIN
Kennebunk
Biddeford
Cash & Carry
Harvard
Roger’s
Main Street
Elm ST
Main ST
Wonder
Yoly
Arts and Crafts Supplies
Washington ST
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