This is just the beginning! Our collection holds over 300 years of history, including rare newspapers, obituaries, marriage records, birth records, and so much more—most of which you won’t find anywhere else!
Western Mass Electric’s 24 7 Customer Service Center
The company touts a round‑the‑clock Customer Service Center serving 55 communities with a human touch. Operators provide account data from microfilm, route complex questions to specialists, and relay trouble reports to a Dispatch Center. The system tracks delays, distributes calls to free staff, and promises constant availability as part of Generating Brighter Tomorrows Today.
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Western Mass, Electric Company