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Directory assistance charges eyed by New England Telephone
New England Telephone plans to seek state regulatory approval to charge for directory assistance across Massachusetts Rhode Island Maine and New Hampshire Though Vermont already approved a 20 cent per call fee starting Dec 31 1976 consumer opposition is limited as groups await formal filings The plan includes three free calls monthly and exemptions for handicapped coin station hotel motel and hospital users The company argues rising call volumes boost costs and charging will shift the burden to heavy users. critics question data and impact on low income subscribers and note nonlocal directory access may incur extra charges
MENTIONED IN THIS ARTICLE
New England Telephone Company
Peter Cronin
New England Telephone
NET
Massachusetts
Rhode Island
Maine
New Hampshire
Connecticut
Vermont Public Service Board
New England
Vermont
Paul Spiers
Charles Larkin
Cronin
New York
Nancy Kaufman
Vermont Low Income Advocacy Council
Vermont Welfare Rights Organization