Online shippers race to avert holiday delivery chaos
In the final rush before Christmas, UPS and FedEx boost staffing and upgrade systems to prevent late deliveries. UPS hired 11 percent more seasonal workers to 90 000 to 95 000 and expects over 34 million packages on its busiest day. FedEx added 50 000 seasonal workers and rolled out Radar software to anticipate arrivals. leaders credit months of planning for smoother service amid surges.